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Noi Puma Lodge

4.5 star property
Machalí ski resort with spa and ski storage

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Noi Puma Lodge

Property entrance
Outdoor spa tub
Lobby
In-room safe, free cots/infant beds, rollaway beds, bed sheets
Hiking
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Gym
    Gym
  • Spa
    Spa
  • Ski facilities
    Ski facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Ski storage
  • Fitness centre
  • Sauna
  • Free use of bicycles
  • Seasonal outdoor pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is S$218
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Deluxe Double Room

In-room safe, free cots/infant beds, rollaway beds, bed sheets

Deluxe Double Room

Highlights

Free cots/infant beds
TV
Down duvet
Premium bedding
Bathrobes
Hairdryer
Rainfall showerhead
Detached private bathroom
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed
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About this property

Noi Puma Lodge

Featuring downhill skiing, Noi Puma Lodge is a great choice for your ski holiday in Machalí. Guests can visit the spa to indulge in hot stone massages, body wraps or facials, and local cuisine is served at alto las lenas, which is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include a bar/lounge, a fitness centre and a sauna. Ski storage is also available.

Languages

English, Spanish

At a glance

Hotel size

  • 26 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property is accessible only by 4x4 vehicle. Snow chains are recommended in winter.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Pool table
  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free bike hire
  • Pool umbrellas
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Seasonal outdoor pool
  • Full-service spa
  • 24-hour pool access
  • Sauna
  • Banquet hall

Ski

  • Downhill skiing
  • Ski storage

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Dressing gowns and slippers

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom (not in room)
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Cipres. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Dining

Alto las lenas – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CLP 52000.00 per night

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • The seasonal pool is open from December to March
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Puma Lodge Noi Hotels
Puma Lodge Noi Hotels Rancagua
Puma Noi
Puma Noi Rancagua
Noi Puma Lodge Rancagua
Noi Puma Lodge
Noi Puma Rancagua
Noi Puma Lodge Machalí
Noi Puma Lodge Chile/Rancagua
Noi Puma Machalí
Noi Puma Lodge Resort
Noi Puma Lodge Machalí
Noi Puma Lodge Resort Machalí

Frequently asked questions

Does Noi Puma Lodge offer free cancellation for a full refund?
Yes, Noi Puma Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Noi Puma Lodge?
Yes, there's a seasonal outdoor pool. Guests have 24-hour pool access.
Are pets allowed at Noi Puma Lodge?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Noi Puma Lodge?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Noi Puma Lodge?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Noi Puma Lodge and nearby?
Have fun with on-site winter activities such as downhill skiing. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a sauna. Noi Puma Lodge also has a fitness centre and a garden.
Are there restaurants at or near Noi Puma Lodge?
Yes, alto las lenas offers al fresco dining and local cuisine.

Noi Puma Lodge Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Staff was great! Everyone. The place was very beautiful.
Rodrigo, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Hermoso lugar pero descuidados en los servicios
La llegada al hotel se hizo muy difícil a pesar de ir en vehículo 4x4. El camino estaba pésimamente cuidado. El hotel se escuda en que indican que es camino sólo para vehículos altos y 4x4, pero esto no debiese ser excusa para no hacer una mantención. Los días de mi viaje había una parte a 9km del hotel donde muchos vehículos 4x4 quedaron parados y si no es porque lugareños que pasaban por ahí estaban con una pala y lo arreglaron, dudo que hubiésemos podido pasar sin dañar los vehículos (a pesar de ser altos y 4x4). Por otro lado, en ninguna parte vinos un indicativo con los tours/ servicios disponibles con sus precios. Fuimos 2 veces al spa y no había nadie en su recepción. Terminamos contratando un tour que es muy lindo pero con duración menor a 2 horas y con un costo bastante alto para esto (lo cobran como tour 1/2 día).
Paula, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Top notch eco-hotel set in the wilderness
This was hands down one of the best eco-lodges we’ve ever stayed at. Set high up in the mountains, in a remote valley surrounded by nature, Noi Puma Lodge is a special place, and we cannot wait to return! Excellent accommodations that were both comfortable and welcoming. Great staff catering to any needs. Guest rooms are well appointed and have large bathrooms & showers. Surrounded by nature and gray views in any direction you look. Lots of amenities onsite, and additional excursions available offsite: hiking, horseback riding, helicopter tours, etc. With two jacuzzis that can be reserved, and a nice pool. Great restaurant & top notch bar. Just be advised they’re closed on sundays, and the last few kms are on a dirt road. Well worth the effort! We can’t wait to return!!
John, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel
We had an excellent stay at the Noi Puma. The hotel was new, the food was great and the views were breathtaking. The last 30km of driving is on rough gravel. We STRONGLY recommend you get here by shuttle or SUV.
Verified Hotels.com guest review

10/10 Exceptional

Amazing. Scenery beyond beautiful. Staff and guides helpful and genuinely friendly. Food delicious. Service a little slow but I think that's a Chilean thing (found the same in other places we stayed) - and at the Noi Puma you are in such a beautiful place, who cares if it takes a little extra time to get your truly delicious meal.
Verified Hotels.com guest review

10/10 Exceptional

Sublime experience!
It was unfortunate we only had one night to enjoy this spectacular location and facility! From before we arrived til the end we were dealt with professionally and with care. Fernando at the front desk is a wealth of knowledge and assisted with our transportation arrangements with ease. The service staff at dinner, which was absolutely the best meal we've had in Chile, were attentive and pleasant. The bar staff were always ready to assist. We were fortunate enough to meet the Director of Operations for Noi, Felipe, who we had wonderful conversations with. We felt at home in a remote, mystical place far away from the crowds of Santiago. We will be back.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

It was all perfect! Nice location, nice people, quiet, weekend relax...
Verified Expedia guest review

10/10 Exceptional

Nice hotel
A great experience in the andes mountain. A great view from our room, with a fabolous spa
Verified Expedia guest review

10/10 Exceptional

More Than I'd Hoped.
PumaLodge is only 2 years old, and only began all-year operations last August. The Lodg seem to have worked out most of the kinks. You have to want to get there. The road does get rough. The lodge is nestled in among towering peaks, built to maximize the views from the lobby and bar.The light is wonderful, with a pristine night sky. There have been some complaints about the size of the rooms. We had no trouble. They weren't huge,but they were comfortable and clean, with large bathrooms. Food selection is limited, but delicious and imaginative.Breakfast was a full continental bar with eggs and fruit. Dinner was a choice of 2 3 course menus, which with wine came to $40(whoever said this place was too expensive didn't eat where we ate).I give the restaurant and bar top marks. The staff bent over backwards to be of service, especially Jessica, Fransisco, Marcello and Augustine. I only have a couple of negatives, and those aren't big.The internet was horrible, but that was true pretty much everywhere in Chile. And the directions. Since Pumalodge is off the map, GPSes don't really work. The Spanish directions translate very oddly, and there weren't any in English. We have since provided the Lodge with very clear, km by km directions that should alleviate that. If you're not getting them, I'll forward ours.If you want to get completely away and just enjoy the silence, you can't do better. And we didn't even go for heli-skiing season.
Verified Hotels.com guest review

8/10 Very good

Magnifico para desconexión de un par de días
Un lugar ideal para aislarte por un par de días. Confortable, limpio, excelente servicio. El camino en mal estado en último tramo (imprescindible tracción 4x4) Debe mejorar su oferta de actividades al aire libre.
Samuel Andres, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

esteban, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Susana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente estadia, el hotel cuenta con toda la comodidad para una desconexion y relajo..restaurant funciona perfecto a pesar de las limitaciones civid. Camino complicado, es nececsario subir con vehiculo con traccion
Graciela, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Para estar en cuarentena con las dificultades que tiene está ok, la carta del restaurante es acotada pero los platos estan bien logrados.
Juan Enrique, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

IVA
Tuve que pagar el IVA que se supone estaba incluido en el Pago a través de hoteles
GASTON, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Todo en general excelente, el trato muy bueno, la comida y las instalaciones. El unico contra fue que tuvimos problemas con el agua caliente, ya que durante dos horas en la mañana solo salió algo tibia.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Buen lugar
Muy lindo lugar. La gente muy amable y la comida realmente rica.
Rolando, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Para volver..
Todo de primer nivel, servicio excelente, comida exquisita. Falta mejorar climatización del lugar, ya que, no cuenta con aire acondicionado y ampliar la carta del restaurant. El lugar y las instalaciones son increíbles 4,5/5
Jair, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Cómodo y relajado
CLAUDIO, 1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Diego, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Felipe, 2-night romance trip
Verified Hotels.com guest review