We stayed in room 4
The main bed was on the mezzanine level with the lounge and bathroom area below .overall the room was clean ,tidy and spacious with decorative type antiques and solid wood features which we liked.
The room faces the main cobble strip and nightlife does go onto until midnight so there is noise but we didn’t find this disruptive due to being super tired each night.
The staff were fine , we only saw a lady during check in and check out and the housekeeper .
The hotel is also a bar and restaurant and it appeared the bar/restaurant staff had no dealings with the hotel side of things .
My only gripe about the hotel room was 3 mornings in a row there was no hot water. So showers had to be had at night time .
The location is a stones throw away from the harbour and centrally located in the old town , the strip is filled with eateries and souvenirs shop and is very busy , it’s a lovely atmosphere though . The new market/Chania is 5 min-10 walk away as is the bus station .
It only cost €2.50 per person for a single trip from the airport to the bus station, so cheap, quick and very reliable !
I would recommend the hotel to others with my only recommendation being to make hotel staff more visible
On a separate note Expedia states that city tax is required at the hotel but no payment was asked for upon checkout