First impressions were great, but sadly that’s where it ended. We called about swimming and were told 10pm closing. We got the kids ready, upstairs to level 7.. oh we’re closed. Reception said there had been a mix up… fine these things happen. We then rolled out the sofa bed, no blankets, sheets nothing. We called reception nearly 30 mins later and a 2nd call to request again… lastly don’t try and cool anything in the fridge… it doesn’t do its job.