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Hotel City Kräme am Römer

Central hotel connected to the convention centre, steps from Frankfurt Christmas Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel City Kräme am Römer

Front of property – evening/night
Hallway
Hypo-allergenic bedding, in-room safe, desk, soundproofing
Balcony
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Self parking
  • 24-hour room service
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Vending machine
  • Hair salon
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Coffee/tea maker
  • Self-parking (surcharge)

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Single Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Single Room

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Hairdryer
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Twin Room

Highlights

Soundproofed
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2014
Pillow-top bed
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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includes taxes & fees
12 Dec - 13 Dec
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About the area

Map
Neue Kräme 23, Frankfurt, HE, 60311

What's nearby

  • Römerberg - 2 min walk - 0.2 km
  • Frankfurt Christmas Market - 2 min walk - 0.2 km
  • MyZeil - 4 min walk - 0.3 km
  • Main Tower - 11 min walk - 0.9 km
  • Alte Oper - 11 min walk - 1.0 km

Getting around

  • Frankfurt Airport (FRA) - 26 min drive
  • Mainz (QFZ-Mainz Finthen) - 36 min drive
  • Frankfurt (HHN-Frankfurt - Hahn) - 100 min drive
  • Konstablerwache Station - 9 min walk
  • Frankfurt Central Station (tief) - 18 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 18 min walk
  • Römer-Paulskirche Tram Stop - 2 min walk
  • Dom-Romer U-Bahn - 3 min walk
  • Frankfurt (M) Hauptwache Station - 4 min walk

Restaurants

  • ‪Five Guys - ‬3 min walk
  • ‪JAMY`S Burgergrill & Bar Frankfurt Römer - ‬1 min walk
  • ‪Wackers Kaffee - ‬3 min walk
  • ‪Cafe & Bar Celona - ‬2 min walk
  • ‪La Casa Del Gelato - ‬2 min walk

About this property

Hotel City Kräme am Römer

Hotel City Kräme am Römer offers a fantastic location, putting you a short five-minute walk from Römerberg and Frankfurt Christmas Market. Also, MyZeil and Alte Oper are within a 15-minute walk. The property is only a short walk to public transportation: Römer-Paulskirche Tram Stop is steps away and Dom-Romer U-Bahn is 3 minutes.

Languages

English, German, Hindi, Slovak, Spanish, Turkish

At a glance

Hotel size

  • 21 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (EUR 28 per night; includes in/out privileges)
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1970
  • ATM/banking
  • Safe-deposit box at front desk
  • Traditional architecture

Accessibility

  • Handrails in hallways
  • Handrails in stairwells

Room amenities

Be entertained

  • 98-cm flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Parking

  • Covered self-parking costs EUR 28 per night with in/out privileges
  • Parking height restrictions apply

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts major credit cards, debit cards and cash.

Also known as

Hotel Neue Kraeme
Hotel Neue Kraeme Frankfurt
Neue Kraeme
Neue Kraeme Frankfurt
Hotel Neue Kraeme
City Krame Am Romer Frankfurt
Hotel City Kräme am Römer Hotel
Hotel City Kräme am Römer Frankfurt
Hotel City Kräme am Römer Hotel Frankfurt

Frequently asked questions

Does Hotel City Kräme am Römer offer free cancellation for a full refund?
Yes, Hotel City Kräme am Römer does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel City Kräme am Römer?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel City Kräme am Römer?
Yes. Self-parking costs EUR 28 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel City Kräme am Römer?
You can check in starting at 2:00 PM. Check-out time is 11:30 AM. Express check-in and check-out are available.
Is there an on-site casino at Hotel City Kräme am Römer?
No, this hotel doesn't have a casino, but Casino Bad Homburg (17-min drive) is nearby.
What's the area around Hotel City Kräme am Römer like?
Hotel City Kräme am Römer is in Innenstadt 1, a short 2-minute walk from Römer-Paulskirche Tram Stop and 2 minutes' walk from Frankfurt Christmas Market.

Hotel City Kräme am Römer Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Very good

Good: The front person was very friend and nice. The breakfast (included) was wonderful! Location is right on the historic part of the city and close to a train station. Very convenient location. Bad: The bathroom heat and hair drier were not working, and they couldn’t fix it during my stay.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Only good things to say
Loved this quaint little hotel that was So close to Altstadt. It was a perfect location and a lovely stay. Also the breakfast was fresh and amazing
Jesse, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

8/10 Very good

Basic hotel in a central location.
Agnes, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Needs much of TLC.
Out of all our stays within German, this was our least liked. The rooms were dated, bathrooms small, carpets worn and general room appearance was very dated and in need of repair. Breakfast buffet was sub standard for all the other properties we stayed at. One of the comforters was dirty and didn't have the duvet cover on it. There was no car access to the hotel. Parking was all street or parking lot. The only benefit was closeness to shopping district. Very large shopping area 5 min. walk away.
Dorothy, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Good location, beware of random charges
The hotel was in an excellent location, and the staff was terrific in helping me contact the airline regarding my lost luggage. It’s an old facility, but well-maintained. Breakfast was adequate (I’ve had much better), the room was clean and spacious enough for me. The only problem I had was when I checked out they insisted I pay for the two beers I bought from the front desk. The problem with that is I never bought two beers. Rather than argue with them all day, I paid for them; it wasn’t much. I asked the clerk if I could walk in and buy a beer and put it on some random room. She said no, that I would have to give a room number and my name. That’s odd, cuz someone sure put two beers on my room; I don’t know how anyone there could know my name. It irritated me. Other than that, I’d stay there again.
Cristine, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The location makes this worth the stay
After having read the positive reviews when I first saw my room I thought there was no way those reviews were real. My room was reminiscent of a dorm I had in the 80s that was a few decades outdated at that time. But you could not find a better location in the city! Step out the door and you have old Frankfurt to your right and new to your left. The breakfast was nice and the staff helpful. There was coffee and cake in the lobby in the afternoons. I felt safe in the hotel and in this part of town.
Rachel Lynn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Great value. Hotel is in the middle of a shopping area and the reception is area is one floor above ground. Worth the extra effort.
Verified Expedia guest review

4/10 Fair

Too Noisy for Summer Stay
Because the hotel is very close to Berliner street, and is also located on a major walkway, the noise is considerably loud. In warm weather, the room's window must be open during the day and evening. As I was out of the room during the day, the street noise was not an issue. However at night, every late night rowdy "passer bye" could be heard. This activity continued through out the night, and into the morning.
Verified Expedia guest review

8/10 Very good

Nice room, mixed service
We were met at check-in with such a lovely, helpful man who went out of his way to carry our suitcase because the elevator was broken. He also took the time to look up if the post office was open and showed us how to get there on a map. The room was clean, comfy, and spacious. Wide variety for breakfast in the morning! The two double beds put together to make a full bed were on wheels, so it was hard to cuddle together without pushing the beds apart!! It was also a bit stuffy with the windows closed, but a bit noisy with them open (our room overlooked the front, where drunken shouts were heard all night and construction started very early!) But these are minor issues for us. The most concerning thing was the incredibly rude and sour man working behind the desk in the morning. Complete opposite of the man who welcomed us! We heard this man speak curtly and impatiently with several customers as we sat for our breakfast. He should take notes from his kinder, older colleague!
Verified Hotels.com guest review

6/10 Good

It was hard for us to locate and it was very noisy at night. It was a nice location during the day to shop and eat.
Verified Hotels.com guest review

10/10 Exceptional

A Great Hotel
A great hotel on a walking street near a lot of great shopping. It's just a block from the historic Old City. Hotel staff made a great recommendation for dinner!
Verified Expedia guest review

8/10 Very good

Comfortable hotel in the perfect location
Hotel staff are amazingly friendly. Just outside the hotel is shopping and numerous churches. Perfect location! Room was small, but clean, comfortable, and quiet. I would definitely recommend and return again.
Verified Expedia guest review

10/10 Exceptional

Great economic option close to Old Frankfort
Staff was very accommodating of our larger group and set us up with a larger room across the street. Great accommodations for the price and definitely would be back again. Very close and convenient to Old Frankfurt area and plenty to do a short walk away.
Verified Expedia guest review

8/10 Very good

Location, Location, Location
Chose this hotel based on location and previous comments and was not disappointed. If you want to stay in the middle of the shopping and historic district this is a great choice. Hotel is very unassuming from the outside so you would not really notice it if you didn't know it was there. No issues at all with any part of the stay. we arrived at 730am and they let us check in!! I understand there is no air conditioning but that is not an issue in December. I can see where maybe rooms that face the street could be a bit noisy so request a room toward the back of the hotel.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

Convenient and comfortable Hotel
Very convenient location to rail network, only a couple of stops from central station or 900m walk. Hotel is close to main square, town hall, river and is within the shopping precinct, restaurants and tourist atractions. Hotel Staff are very friendly and attentive, room clean and comfortable. Has jug and tea and coffee facilities in room. We were there during an extremely hot 3 days of 35degrees. No airconditioning in room only fan. Overall a comfortable stay.
Verified Hotels.com guest review

8/10 Very good

Good hotel in Altstadt
Room was small but functional. Breakfast was good. Location was really good. Overall, the hotel was a solid good.
Verified Hotels.com guest review

8/10 Very good

Two nights in Frankfort
The desk clerks are there 24/7 , which was a plus since we had transportation problems that day. Everyone spoke enough English to help us and the breakfast was outstanding. This hotel is located in the shopping district and within walking distance to the river and river walk.It was very quiet on the back side of the hotel with a great night time view of the city buildings. The beds were wonderful, however, the shower was so small you couldn't bend over without crashing into the shower door. And the elevator only holds two people and two small bags. Be prepared to make several trips if your party is larger. Overall, I would stay there again.
Verified Hotels.com guest review

10/10 Exceptional

Brilliant holidays in Frankfurt
great location good restaurants good food all the good spots of Frankfurt in walking distance,all in all great time in Frankfurt.
Verified Hotels.com guest review

10/10 Exceptional

Great, but.....
Nice hotel, great location - except for taxi pickup which is difficult.
Verified Hotels.com guest review

6/10 Good

TIny room, no A/C and no frills
The room had no A/C. The safe key was missing and they couldn't provide a safe for our belongings. There was no dresser or a place to put belongings. The room was so small that we were literally falling over the suitcases just to move around the room. Elevator for 1 person and one bag, very old and rickety. We used stairs except to bring bags up and down upon arrival and departure. Breakfast was fine. Location was good.
Verified Hotels.com guest review

4/10 Fair

Triple room is an appartment which is very old
First it's not easy to take your bags all the way to the appartment second the room was dirty and old the interior design was horrible the size of the appartment is large however we prefer a clean room in the same building , the wi fi was broken , and I've read one of the comments that it was off 4 days prior to my 2 night stay , no wi fi for these nights
Verified Expedia guest review