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Crowne Plaza Indianapolis-Dwtn-Union Stn

3.5 star property
Savor American flavors and energize your day with a workout in our 24-hour fitness center.

Choose dates to view prices

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn

Meeting facility
Meeting facility
Point of interest
Meeting facility
Exterior
In the heart of Indianapolis, Crowne Plaza Indianapolis-Dwtn-Union Stn offers a convenient retreat. Enjoy American cuisine at one of the two on-site restaurants, unwind with dry cleaning/laundry services, or stay active at the 24-hour gym. With in-room WiFi and multilingual staff on hand to help you navigate your trip.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Connecting rooms available
  • Parking available
  • Laundry facilities
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • 24-hour business center
  • 22 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe

For families (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is $168
includes taxes & fees
$144 per night
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 18 of 18 rooms

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 292 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Double Beds (Train Car)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 259 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Combined shower/tub, free toiletries, hair dryer, towels

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Train Car)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 292 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium Room, 1 King Bed, Accessible (Communications, Roll-In Shower) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 292 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Omni Severin Hotel

  • Pool
  • Pet friendly
  • Parking available
  • Internet access
9.4 out of 10, Exceptional, (189)
The price is $168
includes taxes & fees
$143 per night
Mar 9 - Mar 10
Omni Severin Hotel
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About the neighborhood

Map
123 W Louisiana St, Indianapolis, IN, 46225

What's nearby

  • Indiana Convention Center - 3 min walk
  • Circle Center Mall - 3 min walk
  • Lucas Oil Stadium - 4 min walk
  • Gainbridge Fieldhouse - 8 min walk
  • Indianapolis Zoo - 6 min drive

Getting around

  • Indianapolis Intl. Airport (IND) - 21 min drive
  • Indianapolis Station - 2 min walk
  • Canal Station - 30 min walk

Restaurants

  • ‪Brothers Bar & Grill - ‬5 min walk
  • ‪Kilroys Bar & Grill - ‬4 min walk
  • ‪Harry & Izzy's - ‬3 min walk
  • ‪White Castle - ‬4 min walk
  • ‪The District Tap - ‬5 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn

You'll be in a fantastic location at Crowne Plaza Indianapolis-Dwtn-Union Stn, just a 5-minute walk from Indiana Convention Center and Lucas Oil Stadium. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at 123 West, one of 2 restaurants, which serves American cuisine and is open for breakfast. Also, Gainbridge Fieldhouse and White River State Park are within a 15-minute walk. Fellow travelers love the helpful staff and location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 273 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 50 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children's menu

What to do

  • Discount at nearby fitness center

Working away

  • 24-hour business center
  • 22 meeting rooms
  • Conference space (55000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • Video-game console
  • Television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Water-efficient showers only

Special features

Dining

123 West - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available.
Taggart's - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 5.00 to 15.00 per person
  • Refrigerators are available for an additional charge

Renovations and closures

The property will be renovating from August 4 2024 to May 26 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Parking

  • Valet parking costs USD 50 per day with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Frequently asked questions

Does Crowne Plaza Indianapolis-Dwtn-Union Stn offer free cancellation for a full refund?

Yes, Crowne Plaza Indianapolis-Dwtn-Union Stn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Crowne Plaza Indianapolis-Dwtn-Union Stn?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Crowne Plaza Indianapolis-Dwtn-Union Stn?

Yes. Valet parking costs USD 50 per day.

What are the check-in and check-out times at Crowne Plaza Indianapolis-Dwtn-Union Stn?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Crowne Plaza Indianapolis-Dwtn-Union Stn and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Crowne Plaza Indianapolis-Dwtn-Union Stn?

Yes, there are 2 onsite restaurants, featuring American cuisine.

What's the area around Crowne Plaza Indianapolis-Dwtn-Union Stn like?

Crowne Plaza Indianapolis-Dwtn-Union Stn is in Downtown Indianapolis, a short 2-minute walk from Indianapolis Station and 3 minutes' walk from Indiana Convention Center. Travelers give top marks for the hotel's prime location.

Crowne Plaza Indianapolis-Dwtn-Union Stn Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Very nice hotel and kind staff
The noise of the was pretty rough and the ambiance wasn’t amazing when the construction but it was a nice hotel otherwise
Ryan, 2-night trip

8/10 Very good

The hotel itself was pretty good but parking with the outside construction was a fantastic pain.
James, 1-night trip

10/10 Exceptional

Excellent stay, just very busy with all the remodeling going on!
Robert, 1-night trip

10/10 Exceptional

Nice hotel but I’m envious of the traincar rooms. Next time! It’s a great home base for the Indy marathon.
Kate, 2-night trip

10/10 Exceptional

I enjoyed my stay.
Carolina, 4-night trip

10/10 Exceptional

Great stay!
Brian, 2-night trip

10/10 Exceptional

Loved the location and was very clean. Staff was very nice!!
Sallie, 4-night trip

10/10 Exceptional

We really enjoyed our stay. It was outstanding
Rhonda, 3-night trip

2/10 Poor

Terrible
I don’t typically do reviews like this, but I want to make sure I let people know that if you have any other option possible, choose a different hotel.
John, 2-night trip

10/10 Exceptional

Good stay, friendly staff, prime location, major renovations going on right now at the hotel. I bet it'll be amazing when it's done but a little hectic inside right now. Stayed in a train car room which was cool but novelty wore off quickly. Had a few minor issues that the staff took care of in a timely mannor but the room felt a little cramped/not super functional. I would definitely stay here again but try a different room.
2-night trip

10/10 Exceptional

I loved how clean and attentive the staff were. It was a very pleasant experience for my short business trip I will definitely be back
Amber, 3-night trip

10/10 Exceptional

We loved the location, service, and amenities! Thank you for the great service!
Linda, 3-night trip

8/10 Very good

There for a Pacers game.
The wonderful Crown Plaza is in the process of complete renovation. But at the same time offering quality service. We were in one of the renovated room. The restaurant is not available either. Was also informed by the contractor that an additional restaurant will be added. Looking forward to its completion. It will be beautiful! Will go again.
Josef, 1-night trip

10/10 Exceptional

This property was beautiful. Parking was a bit tricky and inconvenient but the location made it worthwhile.
Jennifer, 3-night trip

10/10 Exceptional

Terrific hotel, particularly for those who are interested in rail history.
Grant, 1-night trip

6/10 Good

Location made it worthwhile
Location was great for a concert at Lucas Oil Stadium. Price was good - construction outside necessitated valet parking ($50). Construction going on inside the hotel, but it was done and quiet by evening. The room was a decent size, but no in-room safe. Also, there had clearly been some repair done in the bathroom - door knob, toilet flusher were coated in something cloudy and gritty, like some compound hadn’t been completely washed off. Grit left in the slow-draining tub. Water was leaking through cracked tiles in shower wall. Room smelled like chemicals when we entered. Thermostat set to AC 60F in Feb? Staff was very friendly. Beds were new and very comfortable. Nice crisp sheets, not like some hotels that have those knit sheets that I don’t like.
1-night trip

10/10 Exceptional

Great location, good atmosphere
Thomas, 4-night trip

10/10 Exceptional

Neat property with old train car and rooms available in it. Of course the majority of the hotel is quite normal but still great.
Rick, 3-night trip

10/10 Exceptional

Very cool property. Some of the common areas could have been a little cleaner. No complaints otherwise. Room was clean and nice. Construction going outside nearby, but not the hotel's fault. Would stay again.
Ryan, 1-night trip

8/10 Very good

Extremely convenient to get to Convention Center or Lucas. Staff was helpful, especially valets. Hotel undergoing renovation so a bit loud and room smelled like glue/paint when we first arrived. Breakfast was fair.
Julie, 2-night trip

10/10 Exceptional

Loved the room, the pool and the access to the convention center especially!
Eric, 2-night trip

2/10 Poor

They canceled my reservation 2 weeks before my stay
Richard, 1-night trip

4/10 Fair

Bad information.
I called the day before to make sure that guests would be able to valet park since a concert was next door at the stadium (also why we were there). I was assured that there would be no problem. When we arrived we were told that there were no valet spots available and we’d have to find our own parking several blocks away. When I asked the desk clerk about what we’d been told, she said that several guests had appeared with more than one car (?) and they weren’t expecting that. She also told us that there was an inside passageway to the venue so we wouldn’t need to go outside and therefore wouldn’t need our coats. Wrong. The room itself was fine—nothing special. But the service left a lot to be desired.
1-night trip

10/10 Exceptional

Great place to stay the only problem is massive construction around the building!
Donald, 2-night trip

10/10 Exceptional

The hotel itself was beautiful and fun (with the train cars right there in the hotel) but the absolute best thing about this hotel is the staff. They were efficient and kind- that perfect blend of professional and friendly.
Patricia, 4-night trip

General property information

Travelers Say
"Oh, and the hotel restaurant / bar was excellent."
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM