El Cid Country Club Golf Course - 17 min walk - 1.5 km
Mazatlán Aquarium - 7 min drive - 4.7 km
Mazatlan International Center - 8 min drive - 6.6 km
Cerritos Beach - 12 min drive - 6.3 km
Getting around
General Rafael Buelna Intl. Airport (MZT) - 32 min drive
Free area shuttle
Airport shuttle (surcharge)
Restaurants
Los Arcos - 4 min walk
Villa Italia - 1 min walk
Rico's Café Zona Dorada - 4 min walk
La Casa Club el Cid - 6 min walk
Bar el LOBY - 1 min walk
About this property
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel is a great choice for your beach stay in Mazatlán, putting you near activities like snorkeling, parasailing, and sailing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can indulge in massages at the spa. LA ALHAMBRA RESTAURANT, one of 4 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights include 2 bars/lounges, a free kid's club, and a fitness center.
All inclusive
All-inclusive room rates at El Cid Castilla Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and select beverages included
Meals and beverages at companion properties
Dining availability limited at one or more venues
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Land activities
Fitness facilities
Entertainment
Onsite entertainment and activities
Theme parties
Languages
English, Spanish
At a glance
Hotel size
500 units
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Free supervised childcare
Free children's club
Pets
Pets not allowed
Parking
Onsite self parking (MXN 70 per day)
Electric vehicle charging point on site
Transfers
Airport shuttle (available 24 hours)*
Offsite
Free area shuttle
Other information
Smoke-free property
Property amenities
Food and drink
4 restaurants
2 bars/lounges
Swim-up bar
Coffee shop
Room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Free local shuttle
Playground
Free supervised childcare/activities
What to do
On the beach
Tennis
Boat tours
Personal watercraft (motorized)
Shopping
Pool table
Fishing
Bicycle rentals nearby
Golf lessons nearby
Parasailing nearby
Snorkeling nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Beach towels
Pool umbrellas
Facilities
3 buildings/towers
Built in 1982
ATM/banking
Safe-deposit box at front desk
Fitness center
Adjacent to a golf course
An outdoor pool
Arcade/game room
Full-service spa
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Balcony
Separate sitting area
Freshen up
Private bathroom
Bathtub only
Free toiletries
Hair dryer
Towels
Stay connected
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include massages.
Dining
LA ALHAMBRA RESTAURANT - This beachfront buffet restaurant specializes in international cuisine and serves breakfast and lunch.
EL ALCAZAR - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
LA PERGOLA - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Administrative fee: MXN 250 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge of MXN 320 per person (one-way)
Children & extra beds
Babysitting is available for an extra charge
Cribs/infant beds are available for MXN 150.0 per day
Rollaway beds are available for MXN 150.0 per day
Parking
Self parking costs MXN 70 per day
Policies
This property accepts credit cards. Cash is not accepted.
Also known as
Castilla Beach
Castilla El Cid
El Cid Castilla
El Cid Castilla Beach
El Cid Castilla Beach Hotel
El Cid Castilla Beach Hotel Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Hotel
Hotel El Cid Castilla
Hotel El Cid Castilla Beach
El Cid Castilla Mazatlan
El Cid Mazatlan
El Cid Castilla Beach Mazatlan
El Cid Castilla Beach Hotel Resort
El Cid Castilla Beach Hotel Mazatlán
El Cid Castilla Beach Hotel Resort Mazatlán
Frequently asked questions
Does El Cid Castilla Beach Hotel offer free cancellation for a full refund?
Yes, El Cid Castilla Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at El Cid Castilla Beach Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at El Cid Castilla Beach Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at El Cid Castilla Beach Hotel?
Yes. Self parking costs MXN 70 per day. Electric vehicle charging is available.
Is airport shuttle service offered by El Cid Castilla Beach Hotel?
Yes, an airport shuttle is available. The charge is MXN 320 per person one-way.
What are the check-in and check-out times at El Cid Castilla Beach Hotel?
Check-in start time: 4:00 PM; Check-in end time: 9 PM. Check-out time is 11:00 AM.
Is there an onsite casino at El Cid Castilla Beach Hotel?
No, this resort doesn't have a casino, but Casino del Rey (2-min drive) and MonteCarlo Casino (3-min drive) are both nearby.
What is there to do at El Cid Castilla Beach Hotel and nearby?
Have fun with onsite activities like fishing and boat tours, and practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. El Cid Castilla Beach Hotel also has 2 bars and a fitness center, as well as spa services and an arcade.
Are there restaurants at or near El Cid Castilla Beach Hotel?
Yes, there are 4 onsite restaurants, featuring beachfront dining, international cuisine, and ocean views.
Does El Cid Castilla Beach Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around El Cid Castilla Beach Hotel like?
El Cid Castilla Beach Hotel is located on the waterfront in Zona Dorada, a short 17-minute walk from El Cid Country Club Golf Course and 8 minutes' walk from Playa Brujas.
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very Good
Aug 15, 2024
Necesita remodelar los cuartos estan igual que enos 90s.
Francisco
Francisco, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 10, 2024
Great pools
Jacqueline
Jacqueline, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 10, 2024
Maria Guadalupe
Maria Guadalupe, 6-night trip
Verified Expedia guest review
6/10 Good
Aug 2, 2024
Ethan Y
Ethan Y, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 23, 2024
Hotel was walking distance to a lot of amenities… AC was amazing in the rooms
joanna
joanna, 4-night romance trip
Verified Expedia guest review
6/10 Good
Jul 23, 2024
For elite things were never really opened. Has to pay for refrigerator. And prices were wrong
Nicole Denise
Nicole Denise, 9-night family trip
Verified Expedia guest review
6/10 Good
Jul 21, 2024
Peter
Peter, 3-night trip
Verified Expedia guest review
2/10 Poor
Jul 21, 2024
First, the customer service is not that good, they take their time serving you. Second, we pay for all inclusive, our room did not have a refrigerator, they gave us no water, if we wanted it with an extra charge, I think 50.00 pesos, ridiculous price for a water. Every day the food was the same, there was no variety. In some parts of the hotel it was dirty, our rooms took a while to clean. Not satisfied with the service
Mercy
Mercy, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 16, 2024
RAMON
RAMON, 4-night trip
Verified Travelocity guest review
4/10 Fair
Jul 16, 2024
For the price that we paid, I would have expected a resort better kept. Some of the furniture looked old and outdated with scratched and scrapes. Some of the bedding was stained.
George
George, 7-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 13, 2024
Loved how family friendly El Cid is and the amenities for families. We opted for Club Elite and having the assistance of staff with anything made our first trip to Mexico that much easier. We also had access to all restaurants at all El Cid resorts which was great because we enjoyed the Japanese place the best of what we tried. The biggest disappointment was the food - but we love good food and have high expectations. I wouldn’t let that outweigh the other amenities.
Carolyn Grace
Carolyn Grace, 5-night trip
Verified Expedia guest review
6/10 Good
Jul 13, 2024
I really like that you could leave your balcony door open and have the breeze and the sounds of the waves come into the room giving you a peaceful sleep
ivan
ivan, 5-night family trip
Verified Orbitz guest review
10/10 Exceptional
Jul 3, 2024
anel
anel, 2-night trip
Verified Expedia guest review
4/10 Fair
Jun 28, 2024
The food is limited
Enrique
Enrique, 5-night trip
Verified Expedia guest review
4/10 Fair
Jun 27, 2024
Inclusive was not as inclusive as I thought, there was limited especially in drinks, beer was awful and they only had Tecate! The room was not to up to average standards, bathroom and shower was old.
Sergio
Sergio, 1-night family trip
Verified Expedia guest review
2/10 Poor
Jun 25, 2024
Upon stepping into the room, the strong odor of filth and dirt hit me. I called the front desk to cancel my reservation, but they told me the person handling refunds was unavailable. Despite not knowing if I would get my money back, I left the hotel immediately. I couldn't fathom how people could tolerate staying there; the sensation of bugs crawling was unsettling.
Abigail
Abigail, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 20, 2024
Jesus
Jesus, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 12, 2024
Lamberto
Lamberto, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 11, 2024
Property was close to many other shops.
Jose
Jose, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 10, 2024
Todo muy limpio y todos muy amables
Derek
Derek, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2024
Great place! Small but very nice place! Great value for your dollar.
MANUEL ARTEAGA
MANUEL ARTEAGA, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 5, 2024
I have stayed at cid properties a few times. This time around we stayed at cid castilla which we love. We wanted something more spacious and better views. Yadira was absolutely fabulous when upgrading us to a tower at moro cid with gorgeous views on 12th floor. Most employees at cid were very friendly and always at your service.
susana
susana, 6-night family trip
Verified Orbitz guest review
10/10 Exceptional
May 31, 2024
Patricia
Patricia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 22, 2024
Recientemente tuvimos estancia en Cid castilla, definitivamente su servicio excepcional el stuff es amable y se preocupan por ti, algunas renovaciones de la propiedd quedarian super pero igual amamos el cid castilla!