Viana Hotels

"Excellent "

"Pictures do not reflect the hotel set up. The spa was not functioning, broken spa pool was half functioning, sauna was broken and steam room you couldn't break a sweat. Asked for a refund but was declined so we left."

"Bb"

"Good location"

"Stayed here in December and everything was great. We tried to book a parking space and told it was first come get the spaces.we were told the parking was full. We were offered another secure parking space locally. We could not get our larger car into the space, it was also not secure. We finally got into the garage at 5 pm to find it empty. When leaving the very scruffy man on reception continued to talk to a friend. After waiting several minutes I put down the card and left. Great hotel location. Staff need help "

"Un buen lugar para pernoctar. Muy buena ubicación. ¡Volveremos!"

"Everything was great about this hotel except for one thing - very hot and stuffy in the rooms. I tried turning on the air conditioner (it worked as a fan only) and opening the window (not possible with the security lock blocking it). 10 degrees outside and i was suffering from tropics in my room. The buffet was great and overall very clean and friendly."

"With a language barrier it can be difficult but it works. A number do speak English quite well and if there is a comprehension problem they work together as a team to figure it out."

"The hotel is very well located. Parking in the property is safe and convenient. The staff was grat. Specially the front desk lady who received us was exeptional. Spacius rooms and very quiet propoerty. Breakfast buffet avilable and fully recomended. "