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"Great Location and Fantatstic Service"
Reviewed by a Hotels.com guest on Feb 4, 2014
The hotel was incredibly well located , 5 mins walk from the Uffizi and a stone's throw from the Ponte Vecchio bridge. The staff were efficient and friendly, helpful generally with information and with restaurant suggestions and reservations. One of the male staff (Luca ?) was exceptionally responsible. In fact I can say that all the members of the front desk staff were very professional and friendly at the same time. The interiors of the hotel were chic and modern, and my room had a nice balcony. There were 2 minor negatives - the gym , located at the hotel next door wasn't available, and the room would have greatly benefitted from a coat stand especially since its winter. On the whole, its a great hotel with a great location and great service. We thoroughly enjoyed our stay.
"Very close to station and city centre, rooms noisy"
Reviewed by a Hotels.com guest on Jan 6, 2014
Good rate, very close to city centre and train station, rooms very clean but not sound proof: we were able to hear very clearly noise and voices from the corridor and nearest rooms. Internet is free for 1 hour in the lobby but extremely slow (impossible to download anything), and overcharged in the room.
Reviewed by a Hotels.com guest on Nov 29, 2013
Only location was a bit of hassle, the way from S N Stn was not easy for us to carry heavy luggage.
But we enjoyed to stay there for 3N with friendly service and nice breakfast. It is worthwhile hotel of this class.