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"Superb hotel, a pity the service was poor"
Reviewed by a Hotels.com guest on May 23, 2013
Exceptionally good hotel. Great location. Clean and luxurious; great value for money. One of the front desk staff was surprisingly less than polite which spoilt the experience. Would definitely go back
When I booked hotel in Feb, there was provision of breakfast. However, upon arrival and check in in late May, we were told there is no more breakfast and we were refunded $10 per room. We were told to get breakfast at restaurant next door. Certainly, the breakfast there was more than $5 per person. Hotel should honor earlier bookings and provide continental breakfast nearby free of charge. Breakfast need not be elaborate. Counter staff can be more friendly and attentive.