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"Good family luxury hotel"
Reviewed by a Hotels.com guest on Mar 14, 2014
Fantastic pool and beach, plenty to keep the kids occupied. Food outside is cheaper and options are not bad. Green leaf on the beach is recommended. Rooms are a great size. We got a premier room to fit us and our 2 children + baby. We love the area, been there twice and will likely return.
"Nice Resort at Remote Location"
Reviewed by a Hotels.com guest on Mar 10, 2014
We stayed in this resort in the first week of March 2014 for 3 nights.
Good: Resort is located on the shore. Swimming pool was awesome and view of pool and beach was excellent. we requested complimentary airport pickup and they provided. Also they provided a bottle of wine, fruit basket for birthday. Food at the pool side restaurant was good and cheap with pathetic service. Breakfast was just OK. This could be best for someone who just want to relax in the resort, pool and beach.
Not Good: The location of the resort was remote from Phuket city and all other site seeing spots but on the shore. We could not use the beach because of low tide. We must use private taxi to go out and pay THB 500 to 1000 one way. In all package tours, pay additional THB 1000 for pick-up and drop due to location (free pick-up and drop if stayed in Pathong or Phuket city).
"Great service, lovely resort"
Reviewed by a Hotels.com guest on Feb 15, 2014
We stayed here after a few nights in Patong and it was a refreshing change. Love the feel of the resort and love how the beach is accessible, just a short walk from the pool. If you walk further south by the beach you can watch the planes take off very closely from the beach. The service was great too. Boyd checked us in and introduced us to the resort and our room and we really appreciate his service. The whole place iis pretty big but we walked from place to place instead of relying on the buggy service.
Lovely hotel and beach. The staff are very friendly and always ready to help and answer any questions. My 7 and 3 year old kids love the beach and the breakfast buffet. There is plenty of massage service and hair braiding, manicure, pedicure services by ladies on the beach at the hotel. They are much cheaper than the angsana spa but no way near as fancy. We enjoyed dining at all the restaurants at the hotel. The kids club was rather quiet though. The staff at the kids club was very friendly but there were no other kids there so my 7 yr old didn't want to go either.
"Hard to improve upon"
Reviewed by a Hotels.com guest on Nov 28, 2013
We were oer the moon when we arrived at the pool villa. It is just amazing. The layout of th villa is so nice with the bed / living area doors opening out directly onto the pool and at the other side of your personal garden a raisedpagoda for outdoor snoozing....the service was just exemplary. We did have the power go out once, but the staff were at our villa almost instantly, fixed in five minutes and afollow up call from management to check everything was ok. Plus an "apology" gift the next day, which was not necessary, but an appreciated touch. its just great. I have never felt so relaxed after a holiday and am frankly struggling to get out ofrelax mode and hve been at work for three days now! not much around the area, but nothing is tat far away in Phuket and the beach is a minute walk fromthe villas. Frankly, I didnt want to leave the villa anyway. This will be a yearly thing for us from now on...
"Fantastic getaway hotel"
Reviewed by a Hotels.com guest on Nov 22, 2013
I booked a room at Pullman trying to scape from the crowds in other beaches in Phuket. I couldn't have chosen a better option! The Pullman Arcadia is a new hotel (they were actually still fixing a few things here and there) which makes you feel like using the facilities for the first time. The swimming pool is breathtaking. The view is fantastic. The staff is super friendly. The breakfast buffet is delicious! Naithon beach is all you need to have a great getaway from the day to day and enjoy a relaxed vacation.
"Best hotel in Phuket"
Reviewed by a Hotels.com guest on Nov 18, 2013
This is the best hotel I would recommend to any of you planning a staycation in Phuket. The hotel was 15 mins drive from Phuket International Airport. The breakfast provided was superb and the service was way too excellent. The hotel provide alot of facilities and overall it was a very pleasant stay! Highly recommended! The only minus point is the hotel located far away from Phuket Town and Patong area, took around 1 hour to reach there and transportation fee in Phuket is expensive.